Accessibility Statement

AEON Wellness Resort Estates is committed to ensuring that our facilities, services, and digital platforms are accessible to all individuals, including those with disabilities. We believe that wellness is a universal right, and we strive to create an inclusive environment where every guest can fully participate in our transformative experiences.

We are continuously working to improve accessibility across all touchpoints of the AEON experience—from our website to our physical facilities and wellness programs.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing accessibility efforts include:

• •Semantic HTML structure for screen reader compatibility
• •Descriptive alt text for all meaningful images
• •Sufficient color contrast ratios for text readability
• •Keyboard navigation support throughout the website
• •Clear and consistent navigation structure
• •Resizable text without loss of functionality
• •Focus indicators for interactive elements

AEON Wellness Resort Estates is designed with accessibility in mind, meeting or exceeding ADA (Americans with Disabilities Act) requirements:

• •Accessible Accommodations: ADA-compliant guest suites with wider doorways, roll-in showers, grab bars, and lowered amenities
• •Mobility Access: Wheelchair-accessible pathways, ramps, and elevators throughout the property
• •Parking: Designated accessible parking spaces near main entrances
• •Pool & Spa: Pool lifts and accessible spa treatment rooms
• •Dining: Accessible seating in all dining areas

We offer accommodations and services for guests with visual or hearing impairments:

• •Visual notification devices (door knock alerts, alarm clocks) available upon request
• •Closed captioning on in-room televisions
• •Written materials available in large print upon request
• •Service animals welcome throughout the property
• •Staff trained in basic sign language and communication assistance

Our wellness programs are designed to be adaptable to individual needs and abilities:

• •Modified movement and exercise programs for varying mobility levels
• •Accessible treatment tables and equipment in wellness facilities
• •One-on-one sessions available for personalized accommodations
• •Pre-arrival consultations to discuss specific accessibility needs
• •Quiet spaces available for guests with sensory sensitivities

We want every guest to have an exceptional experience at AEON. If you have specific accessibility requirements or need assistance:

• •Please inform us of your needs when making your reservation
• •Contact our accessibility coordinator at least 48 hours before arrival
• •Our concierge team is available 24/7 to assist during your stay

Feedback & Continuous Improvement

We are committed to continuously improving accessibility at AEON. Your feedback is invaluable in helping us create a more inclusive environment.

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: [email protected]
Phone: Available upon request
Response Time: Within 2 business days